Avanade announced two new strategic investments designed to help midmarket businesses across Asia Pacific fully harness AI.
The first is the Avanade Agentic Platform, a purpose-built agentic AI platform that enables midmarket organizations to scale AI securely and with measurable business impact. The second is the APAC AI Modernization Hub in Malaysia, a regional center of excellence located at The Exchange 106 @ TRX in Kuala Lumpur that supports AI-driven modernization and innovation.
Powered by Microsoft technologies, the Avanade Agentic Platform helps companies move beyond pilots and adopt scalable, outcome-focused AI solutions. It draws on Avanade’s deep Microsoft expertise, long-term AI investment, and commitment to responsible, human-centered innovation.
“Midmarket businesses in APAC are keen to adopt AI, but they need practical, ready-to-deploy solutions rather than ongoing trials,” said Bhavya Kapoor, President of Avanade APAC. “With the Avanade AI Platform and our new AI Modernization Hub in Malaysia, we’re giving them the tools, expertise, and ecosystem needed to transform operations, scale quickly, and deliver real value.”
The platform includes a library of pre-built, industry-specific agents and templates that integrate seamlessly with tools such as Microsoft Copilot Studio and Azure Foundry. These help automate work, boost productivity, and generate insights while keeping people firmly in control.
Regional Enablement at Scale: APAC AI Modernization Hub
Located in Kuala Lumpur, the APAC AI Modernization Hub brings together more than 100 specialists in AI and Microsoft technologies to accelerate transformation for midmarket organizations. The hub provides:
- Industry-specific AI solutions for sectors like financial services, manufacturing, healthcare, retail, and consumer goods.
- End-to-end modernization services covering data, security, and cloud readiness to prepare organizations for AI.
- An AI Co-Innovation Lab where clients can rapidly prototype, test, and scale AI solutions.
“Avanade’s launch of the Avanade Agentic Platform and its APAC AI Modernization Hub is a major milestone for the fast-growing Asia market,” said Rachel Bondi, Corporate Vice President, SME+C, Asia at Microsoft. “By combining Microsoft’s AI capabilities with Avanade’s industry expertise, we’re helping organizations innovate faster, scale responsibly, and achieve measurable outcomes.”
Real-world impact is already visible. PageGroup has saved 7,000 hours through automation, and Japan Airlines has achieved customer response times that are 90 percent faster.
“The pace of change in Generative AI has been extraordinary,” said Jeroen Buwalda, Group Executive Technology, Transformation and Operations, Colonial First State. “Avanade guided us through GenAI adoption safely and gave us a clear path to generating real value.”
Avanade’s AI Platform and the APAC AI Modernization Hub are now available to support organizations at every stage of their AI journey, from early exploration to full-scale transformation.